Terms of Service

Javins is an AI-powered assistant that operates through WhatsApp and other supported channels to help users discover businesses, products, services, and opportunities.

Users may communicate with businesses, make inquiries, receive recommendations, and access various digital experiences through chat or voice notes.

The Service is provided by Javins Technologies Ltd.

You must be:

• At least 18 years old.
• The owner or authorized user of the WhatsApp number or account used.
• Authorized to use any linked accounts or payment methods, where applicable.

By using Javins, you agree to:

• Use the Service only for lawful purposes.
• Provide accurate and up-to-date information.
• Not impersonate any person or entity or provide false identity information.
• Not use the Service to conduct fraud, money laundering, or any unlawful activity.
• Not misuse the Service or interfere with its operation.

We reserve the right to suspend or terminate your access if you violate these Terms.

Your use of Javins is also governed by our Privacy Policy, which outlines how we collect, store, and use your data.

By using the Service, you consent to the processing of your personal information in accordance with that policy and applicable laws.

Javins is an AI assistant and may provide information, recommendations, or facilitate interactions between users and businesses.

We do not guarantee that all responses, recommendations, or interpretations of your input will be accurate, complete, or appropriate for every situation.

We may occasionally limit access, pause certain features, or restrict functionality for maintenance, updates, security, or compliance purposes.

Information provided by Javins is for general informational purposes only and does not constitute legal, financial, medical, investment, or professional advice.

Users should seek independent professional advice where appropriate before making important decisions.

Javins is a technology platform that connects users with businesses and service providers.

While we take reasonable steps to verify businesses on the platform, businesses remain solely responsible for the products and services they provide.

Javins does not guarantee the quality, safety, legality, accuracy, availability, or fulfillment of any product or service offered by third parties.

Javins does not guarantee that users or businesses will receive responses, quotations, appointments, bookings, sales, customers, leads, or any specific outcome from using the platform.

Javins is not a party to any agreement, transaction, or dispute between users and businesses.

All communications, negotiations, payments, and transactions take place directly between the parties involved.

Users are encouraged to conduct their own due diligence before engaging with any business.

Javins reserves the right to suspend or remove businesses and users that violate platform policies or receive credible reports of fraud or misconduct.

The Service may rely on third-party providers, including messaging platforms, payment processors, hosting providers, and other external services.

Javins is not liable for delays, errors, outages, or failures caused by third-party providers.

Certain features or services may require payment of fees, subscriptions, or other charges.

Applicable pricing and payment terms will be communicated through the Service.

Except as required by applicable law or expressly determined by Javins, all payments for services already delivered are final and non-refundable.

All branding, content, features, software, technology, logos, and materials used in the Javins platform are the intellectual property of Javins Technologies Ltd.

You may not copy, modify, distribute, reproduce, sell, license, or reverse-engineer any part of the Service without prior written consent.

To the fullest extent permitted by law, Javins Technologies Ltd, its directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Service.

This includes but is not limited to loss of profits, revenue, business opportunities, data, goodwill, customers, or other intangible losses.

You agree to indemnify, defend, and hold harmless Javins Technologies Ltd, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any law or regulation.
• Any dispute between you and another user or business on the platform.

You may stop using Javins at any time by contacting us via our email.

We may suspend or terminate your access for violating these Terms or if required by law or regulation.

We may update these Terms at any time.

Continued use of the Service after changes are posted means you accept the updated Terms.

We may notify users of material updates through WhatsApp, email, or our website.

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

If you have questions or concerns regarding these terms please contact us at:

• Email: support@askjavins.ai
• Company name: Javins Technologies